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FAQ



WHAT ARE YOUR PRICES?

The hourly rate for our courses varies depending on your region. To find out the costs related to the training programs in your area, we invite you to contact the nearest location via our Contact's page.

ARE YOUR SERVICES TAXABLE?

In Quebec, English and French courses are not taxable. All our other services are.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept payment by Visa or MasterCard, bank transfers, and checks.

WHERE ARE YOUR OFFICES?

We have several locations throughout Quebec to better serve you. To visit one of our branches, visit the Contact's page

WHAT ARE YOUR BUSINESS HOURS?

Our business hours are Monday to Thursday, from 8:30 a.m. to 4:30 p.m. Please note that opening hours may vary from one branch to another.

WHEN CAN I START?

We endeavour to start your course at a time that is most convenient for you. We may require a maximum of two (2) weeks of signing the contract before starting courses, depending on your requirements

WHAT ARE THE TEACHING SCHEDULES?

Classes are held at a time that is convenient for you. We offer courses of 1 hour, 1½ hours, 2 hours or 3 hours; 1 to 2 times a week or more; Monday to Friday; between 8:00 am and 10:00 pm, and on Saturdays between 9:00 am and 5:00 pm upon request.

HOW MANY HOURS DO I NEED TO BECOME FLUENT IN A SECOND LANGUAGE?

This question depends on your current level, your learning pace, and the investment you make outside of class. In general, we recommend starting with a 30-hour program, after which your ongoing needs can be evaluated.

ARE THE COURSES COMPRISED OF CONVERSATION ONLY?

At CLIC, we offer customized lesson plans by adapting to the needs, strengths, andpriorities of each student. Our courses incorporate significant conversation practice, because this if often the “least mastered”, yet most important, skill when learning a second language. If you have any other needs during your training, we will be happy to integrate them into your course plan.

DO YOU OFFER FOREIGN LANGUAGE COURSES?

For the time being, the courses offered by CLIC are French, English and Spanish languages.

IS YOUR COMPANY ACCREDITED BY EMPLOI-QUÉBEC?

Each CLIC language school is accredited by Emploi-Québec.

DO YOU OFFER COURSES ON LOCATION?

We do. Our instructors can come to your office to make it easier for your employees to take classes. Online courses are also available.

WHAT HAPPENS IF I MISS A CLASS?

We ask each student to notify the teacher a minimum of 24 hours in advance of any absence or change in schedule. In the case of an absence, the class will be rescheduled. If you do not inform your teacher within the minimum time frame, the class will be charged.

CAN I FORM MY OWN GROUP?

Groups should not be composed by anyone other than yourself, except in the context of a current promotion or any other offer. It is important to make sure that group members are at roughly the same level, so that individual group members’ progress is not impeded.

WHAT IS THE MAXIMUM NUMBER OF PARTICIPANTS IN A GROUP?

In general, we recommend groups of no more than 3 to 4 people. However, it is possible to form a group of up to 5 people.

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